Business Process Outsourcing

Serve your US customers in their own time zone, language, and currency.

Business process outsourcing (BPO) replicates critical activities to match the advantages of your US competitors. Percorso executes these activities under your brand and according to your SOPs so that your customers get the experience of dealing with your virtual US branch office.

Purchase order capture and entry

Invoicing and collections

Telephone answering service and support triage

Bookkeeping and CRM maintenance

Scale service with growth

As your US revenue grows, you won't have to worry about adding customer service resources. Percorso can flexibly expand and contract as your business changes.

Convenience of local time zones

Your customers want someone to respond quickly. Our BPO team members are scheduled to cover all US time zones so that no time is wasted meeting customer needs.

Usage-based pricing

Delegate the only specific activities you need to Percorso. Our pricing for BPO is based on the experience level of the assigned team member and the number of hours spent on your tasks.